Welcome to BJ-RIDE. We are committed to protecting your privacy and ensuring your personal information is handled safely and responsibly. This policy explains what data we collect, how we use it, and your rights as a user.

• •Personal information: name, phone number, and email address provided during registration.
• •Location data: real-time GPS coordinates used to match drivers with passengers and display routes.
• •Ride history: pickup/destination addresses, trip duration, and pricing.
• •Device information: device type, operating system, and app version for troubleshooting.
• •Payment information: transaction records (we do not store full card details).

• •BJ-RIDE requests access to your camera solely for the purpose of uploading your profile photo, driver selfie, vehicle photos, and identity documents during registration.
• •We never access your camera in the background or without your explicit action.
• •Photos are securely uploaded and stored to verify driver identity and enhance passenger safety.
• •You can revoke camera access at any time through your device settings without affecting core app functionality.

• •Directly from you: information you enter during registration and account setup, such as your name, phone number, email address, and (for drivers) vehicle and identity documents.
• •Automatically from your device: real-time GPS location and movement data while you use the app, used to match passengers with nearby drivers and display routes.
• •From permissions you grant: photos taken via your camera (profile photo, driver selfie, vehicle photos) and files you choose to upload.
• •Through app usage: ride requests, trip history, chat messages with drivers/passengers, ratings and feedback you submit.
• •From payment activity: transaction records generated when you top up your wallet or pay for rides.
• •We do not collect data from third-party sources, and we never collect data in the background without your knowledge.

• •To match passengers with nearby drivers quickly and efficiently.
• •To process payments and maintain transaction records.
• •To display your ride history and account information.
• •To send ride status notifications and support messages.
• •To improve app performance and user experience.
• •To comply with legal obligations and prevent fraud.

• •All data is transmitted over encrypted HTTPS connections.
• •Sensitive data such as passwords and payment info is encrypted at rest.
• •Access to user data is restricted to authorized personnel only.
• •We conduct regular security reviews to protect your information.

• •We do not sell your personal data to third parties.
• •Driver information (name, photo, vehicle plate) is shared with matched passengers for safety purposes.
• •Passenger pick-up location is shared with the assigned driver only.
• •We may share data with law enforcement if required by law.

• •Your data is retained as long as your account is active.
• •Ride history is kept for up to 2 years for legal and billing purposes.
• •You may request account deletion by contacting our support team.
• •Upon deletion, personal data is removed within 30 days, except where legally required.

• •BJ-RIDE declares that your personal data is processed lawfully, transparently, and only for the purposes described in this policy.
• •Your data is encrypted in transit (HTTPS) and sensitive data is encrypted at rest.
• •We never sell, rent, or trade your personal data to third parties.
• •Your data is not used for advertising or tracking across other apps or services.
• •Camera and location access are only used while you actively use the related feature, never in the background.
• •Only authorized personnel can access user data, and every access is limited to what is strictly necessary.
• •You have the right to access, correct, and delete your personal data at any time.
• •Any data breach affecting your information will be communicated to you promptly.